Rated Fresh: The 2019 Know-It-All Guide to Restaurant Technology Success

Starfleet Research has released The 2019 Smart Decision Guide to Restaurant Management and POS Systems. This marks the 4th edition of this popular resource for restaurant owners, operators and other IT decision makers who are looking for clear and unbiased guidance for improving the performance of their existing restaurant technologies, or for upgrading to new technologies.

Seven Key Considerations Hoteliers Should Not Overlook when Investing in Analytics

Triometric is an active member of HEDNA (Hotel Electronic Distribution Network Association) and one of the co-chairs of the Hotel Analytics Working Group, alongside Excella and NTTData. The Working Group has been addressing the need for more awareness and use of business intelligence to make data-driven operational and distribution decisions. This work has culminated in the release a new white paper to help Hoteliers embrace and optimise the use of data analytics across their organisations. The Working Group exists bring together solutions and best practice to address specific distribution challenges.

The Truth Behind Why Guests Want More Tech in Hotels, But With a Human Touch – By Ryan King Director of Strategic Partnerships – StayNTouch

Brands today have reached a rather exciting crossroad within this digital age. On the one hand, consumers have expressed an undeniable demand for an increase in their digital experience that perpetuates a culture of convenience and instant gratification. However, on the other hand, there still exists a need for human touch across various touch-points within the consumer experience.