Guest Satisfaction in North American Hotels Rises, JD Power Finds

Hotel guest satisfaction in North America has increased for the third consecutive year, with improvements seen across all aspects of the hotel experience, according to the JD Power 2026 North America Hotel Guest Satisfaction Index Study. Enhanced guest rooms, better property upkeep, and the growing use of AI tools for hotel research are contributing to these gains.

ARDA Spring Conference Insights: Timeshare Industry Is Resilient and Evolving – By Donald C. Stephens Jr.

The 2026 ARDA Spring Conference highlighted a strong, evolving timeshare industry, marked by high occupancy, steady sales, and growing adoption of AI and flexible ownership models. Consolidation among major brands and the phase-out of outdated resorts are reshaping the sector while strengthening its long-term stability and consumer appeal.