Limited And Select Service Hotels: 5 Ways Your Front Desk Staff Can Increase Direct Bookings And Cut Distribution Costs – By Doug Kennedy

Like all segments of the hotel industry, limited and select service hotels are seeing distribution costs eating away at top-line profits. Of course OTA’s and other third parties are important to the channel mix. However, the colleague at your front desk right now can be your hotel’s best resource for increasing the most profitable of all channels, which is of course your direct bookings.