Technology

A simple one-stop digital solution to replace multitude of paper and QR codes, critical as travel returns – Pre-travel and off-airport checks essential for recovery

What We Can Expect at this Year's Hospitality Industry Technology Exposition & Conference in Orlando

The report, ‘Codes to resilience’, in joint efforts with Microsoft, draws on comprehensive research and in-depth interviews with cyber security experts in leading Travel & Tourism organisations such as Mastercard, JTB, and Carnival Corporation, among others.

As customers dine in restaurants again, tech solutions will influence their sense of safety, enhance convenience.

In this blog, the HFTP Middle East Research Center examines the essence of Industry 4.0 and how it is expected to impact the food and beverage (F&B) sector, and also identifies potential barriers to the adoption of Industry 4.0 solutions.

U.S. airlines carried 29.7 million systemwide (domestic and international) scheduled service passengers in November 2020, seasonally-adjusted, according to the Bureau of Transportation Statistics’ (BTS), up 1.1% from October.

Technology is everywhere in a modern hotel, and in 2021 and beyond, it is not only about in-room Wi-Fi or booking a hotel room online. The reality is that the list of guest-facing technology is quite long. Plus, now hotel companies are leaning on technologies to limit personal contact in support of social distancing. This leads us to ask: are our guests satisfied with these new technologies? Does technology satisfaction carry over to the overall satisfaction of the hotel stay? More importantly, would guests rebook with the same hotel company in the future?

COVID-19 pandemic crisis has brought not only the challenges and limitations for the hospitality industry, but also it has demonstrated what has outlived itself and should be abandoned, and what should get more attention in the future. The difficulties created by the pandemics have unwillingly reshaped the hospitality system in the context of the needs of the customers and helped many hotels to become much more technology friendly.

The Hotels' Call for More Guest-Direct Bookings