Technology

Booking Holdings Releases New Study on 'The Next Billion' People Who Will Gain Access to the Internet

The 2019 Smart Decision Guide to Hotel Property Management Systems is hot of the press. Here are just a few key takeaways for hoteliers to keep in mind this year in their incessant quest to improve business operations, the guest experience, and financial performance.

It has long been known that business Intelligence (BI) can be instrumental in helping hotel operators make smarter and more timely decisions. A new groundbreaking study from Starfleet Research explains at length how hotels that use advanced BI tools and capabilities to transform raw data into actionable insights are driving significant improvements in various aspects of their operational and financial performance.

Bill Gates was famously quoted saying 'We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.'

In EyeforTravel’s industry-wide AI survey, over half of all travel executives disclosed that they were investing in AI and machine learning.

It's a new year. With it comes new opportunities for hoteliers to by harness the power of next-generation technologies to improve operational performance, the quality of the guest experience and increased RevPAR. The following are just a few of the technologies and platform capabilities that are sure to take center stage this year, and for good reason.

Disruptive technologies and advanced analytics are a huge influencer when it comes to bottom lines, customer loyalty and market share for 2019. The travel industry is reaching a sink or swim point with the acceleration of predictive analytics and the nascent levels of machine learning now available. It’s adapt and thrive or ignore and fall behind.

The following article is adapted from the new guide “How to Leverage Business Intelligence to Improve Hotel Performance,” which is currently available for complimentary access.

Hotel technologies are advancing at lightning speed. It can be hard to stay smart and keep current on the latest innovations. Following are just a few takeaways from the latest Starfleet Research studies, involving more than 450 hotel executives, managers and staff, that hotel owners and operators should keep in mind as they ponder the future of technology-enabled business improvement in the context of their own properties.

Smart speakers, already a rapidly growing market in English-speaking countries, are poised to invade the non-English-speaking world in 2019 and beyond – setting the stage, in the long term, for making computing accessible to all.