the source for hotel and hospitality trends
With the advent of technology, many activities previously performed by live humans have been replaced by automated methods. Is it really an improvement, or has the industry gone too far?
Leading Edge System Development, Unparalleled Support, Flexible On-Premise or Cloud Deployment Options Make Maestro an Attractive Investment
It’s commonly known that assembly line workers often experience burnout from the repetitive, mind-numbing nature of their jobs. In their instance, though, there’s not much they can do on the job to battle their burnout and job dissatisfaction that still allows them to retain their jobs. It’s a take-it-or-leave-it situation.
Easy to Use Dashboards Show Room Nights, Revenues, ADR, RevPAR, Pace of Pick-up and Other Data Drivers for Simplified Forecast and Marketing Planning
Across the country, casinos and resorts are being disrupted by innovative, connected, 'always-on' technologies. This disruption has been led largely by guest demand. Guests have come to expect instant answers and service at their fingertips by way of their mobile phones. Recently, Google’s Chief Evangelist of Brand Marketing, Gopi Kallayil, said that the pervasiveness of this kind of connectivity has created 'rapid, cultural shifts and changed the way people expect things from their brands.' This has created 'more curious, demanding, and impatient consumers.'
'Maestro’s Support Team is the most professional I have found in any system provider'
The following article is adopted from The 2019 Smart Decision Guide to Hotel Property Management Systems, which is now available for complimentary download, and reprinted here with permission.
On Wednesday 20th February, join our expert panel of speakers in a live webinar, as they share their thoughts and experience of how digital technologies can transform and enhance customer experience.
Business Intelligence (BI) plays a key role in helping hotel operators make smarter and more timely decisions. A new groundbreaking study from Starfleet Research explains how hotels that use advanced BI tools and capabilities to transform raw data into actionable insights are driving significant improvements in various aspects of their operational and financial performance.
Hoteliers face a challenge in 2019: Creating and managing a robust digital presence in an increasingly mobile-first environment. This means investing in mobile technology and marketing that enables the best user experience while achieving maximum engagement, regardless of device.