In the competitive race for guests, Airbnb fares better every year. As of April 2019, Airbnb had demonstrated a 45% increase in bookings year over year and a 62.5% increase in arrivals (iPropertyManagement). This success is due mainly to the companys use of machine learning (ML) technology to optimize their search and booking process.
The leading innovator of hotel upsell solutions, Jason Bryant, shares insights, dispels misconceptions, and reveals surprising truths about Artificial Intelligence every hotel executive needs to know
This investment for Cendyn will enable the business to further scale and innovate its solutions for the hospitality industry. As part of the transaction, Charles Deyo, CEO & Founder will move to the role of investor and board member.
Amazon has set the chessboard to succeed in the travel vertical in a way that is not expected.
Starfleet Research has released The 2019 Smart Decision Guide to Restaurant Management and POS Systems. This marks the 4th edition of this popular resource for restaurant owners, operators and other IT decision makers who are looking for clear and unbiased guidance for improving the performance of their existing restaurant technologies, or for upgrading to new technologies.
The first truly digital generation has the most buying power and is increasingly more vital to the labor force
Human vs. Machine – Business travellers choose technology over people when booking travel and managing trip disruptions
Triometric is an active member of HEDNA (Hotel Electronic Distribution Network Association) and one of the co-chairs of the Hotel Analytics Working Group, alongside Excella and NTTData. The Working Group has been addressing the need for more awareness and use of business intelligence to make data-driven operational and distribution decisions. This work has culminated in the release a new white paper to help Hoteliers embrace and optimise the use of data analytics across their organisations. The Working Group exists bring together solutions and best practice to address specific distribution challenges.
Are you struggling to acquire new customers and build a loyal customer base? You are certainly not alone. EyeforTravel has created a loyalty-dedicated whitepaper addressing how you can acquire and retain customers in the age of experience to make your brand irreplaceable in the customer's life.
Get the latest infographic from Cendyn to see how hotel data visualization can help you unlock the transformational power of storytelling and close the insights-to-action gap.