There is perhaps no greater fear than to find yourself in desperate need of help – but with no way to call for help. It is a concern that plagues countless individuals and industries, depending on the risks associated with any given job or position, but one which is felt notably by hospitality workers. A hotel room is not merely a place for guests to relax and unwind; its also an incredibly vulnerable environment for hospitality staff who often perform the duties of their job alone. Hotel workers are an especially vulnerable group.
Certain things in life can be a gamble, but what about personal safety? Or, in the case of casinos, what about the safety of staff? Of course, the answer seems obvious. Admittedly, the well-being of staff should never be left to chance or treated with the same whimsical probability so often applied to a friendly game of blackjack, right?
From airlines to zoos, organizations continue to strategically leverage rewards and loyalty programs to win over and retain customers. There are many organizational benefits to the implementation and management of loyalty programs; however, the advantages gained from such programs will be lost if fraud risks are not effectively managed.
Charles Darwin once said, 'It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change'. Change is the catalyst to continued growth and, in the case of hospitality, its often the determining factor which leads to ultimate success. Those hotels which readily adopt and leverage cutting-edge technology to enhance their operational framework, are sure to reap the rewards.
By now, we're probably all familiar with the famous three L's of real estate: location, location, location. But the 3 Ls can apply to hotel worker safety as well.
Around the world, hotels are learning to cope with change swiftly, reimagining their business with the help of modern platforms, collaborative technology partnerships, and informed processes. Amidst this period of technological reform, the American Hotel & Lodging Association (AHLA) had one, integral goal in mind: Transform hotel staff safety, for the better.
It only takes a microorganism such as the pneumonia-like coronavirus that originated in Wuhan, China, to wreak havoc in other parts of the world. The spread of the coronavirus outside China has severely depressed travel and tourism and triggered a selloff in global financial markets.
Must-read e-book for hoteliers to protect their staff, their reputation and their business
Phocuswire reports that in todays business environment, 94% of organizations that have implemented IoT solutions have seen a return on their IoT investments with benefits that include tracking assets in real-time, shorter wait times for customers, energy-efficient environments, and personalized experiences.
Legionella can make people ill and has been linked to dozens of deaths. According to the U.S. Centers for Disease Control and Prevention, the Legionella bacteria, normally found in fresh water such as lakes and streams, can infiltrate water systems and colonize in showerheads, sinks, water heaters, cooling towers and even fountains if they are not treated properly.