Hoteliers have causes of concern. Chinese nationals comprise the largest tourist market in the world with 159 million outbound tourists in 2019, accounting for 12.2% of all outbound travelers globally and US $275 billion spent. If you cater to even a small percentage of these tourists, their absence will affect your bottom line.
Over the years, my partner, Marty Orlick, Chair of JMBM's ADA Compliance and Defense Group, has written about service animals used by persons with disabilities, and what hospitality staff needs to know about how to accommodate them. For example, what should the hostess of your restaurant do when a miniature horse enters your establishment with its disabled owner? What kind of animals qualify as service animals, anyway? And what is the owner's responsibility?
Hotel data breaches can have significant financial and reputational impacts on a brand, as evidenced by Marriotts $123 million GDPR fine. In the article below, Bob Braun, senior member of JMBMs Global Hospitality Group® and Co-Chair of the Firms Cybersecurity & Privacy Group, outlines the critical importance of data security for the hospitality industry.
California hotel owners and independent operators must provide human trafficking awareness training
Hotel Lawyer with labor & employment law update for 2020
In recent years there have been growing numbers of guests checking into hotels with service animals. It is estimated that there are more than 500,000 trained working service animals worldwide.
As of January 1, 2020, California employers will need to comply with a new law which codifies a heightened standard of classifying an individual as an independent contractor. The new law can have significant implications for hospitality industry employers. Marta Fernandez, hotel lawyer and a partner in JMBMs Labor & Employment department, discusses the new law and what employers can expect.
On September 25, 2019, a bill was introduced in the House of Representatives that would expressly make hotel resort fees and other mandatory charges illegal.
Many hotels operate internationally and are frequently subject to the European Unions 2018 General Data Protection Regulation. The financial consequences of a breach can be significant, as recent fines imposed on Marriott International demonstrate. Bob Braun, senior member of JMBMs Global Hospitality Group and Co-Chair of the Firms Cybersecurity & Privacy Group, explores the impact of last years breach on the hotel brand below.
Another state Attorney General joins in the Resort Fee litigation this time suing Hilton