Technology advancements, globalization, and a younger workforce add to industry complexity
When discussing the importance of employee wellness, we arrive at a central consideration: employee safety. After all, the last thing a guest wants to consider is whether or not the hotel is safe enough for guests or staff, alike. This is an increasingly important, fundamental part of any hotels structure.
Working with Concessions International (CI), Atlanta-based LottaFrutta opens its first airport location in Concourse B of Hartsfield-Jackson International Airport (ATL), making it one of the airport's only Latina-owned restaurant vendors and its first franchised location.
These online courses feature the same content as the hospitality management textbooks used in colleges and universities worldwide. Each courses includes a 100-question final exam that leads to a course completion certificate for those who score 70% or higher.
It has been proved that the interaction with the guest during his stay in the Hotel positively rebounds in achieving his final satisfaction and hence his loyalty to the Hotel.
Starbucks has emerged over the last 20 years as one of the premier consumer brands in the world, alongside icons like Apple and Nike. Now, the company has decided to give that brand a facelift, revamping its ubiquitous logo. While logo overhauls can successfully communicate a company’s evolution and growth, those changes are also fraught with peril.
Hotel sales training in 2011: what different approaches can we take to rejuvenate and re-energize our sales teams to sell?
Study Illustrates Business Case for Marketing to and Serving U.S. Multicultural Markets
The hospitality education of international students has continued to evolve and many programs have growing ratios of international to domestic students.
AAA polled its professional inspectors for their favorite places to celebrate Valentine’s Day. Discover their top 14 picks below, also highlighted on AAA’s travel blog at AAATravelViews.com.