Frontline Staff Key to Top Performance in Inaugural J.D. Power Third-Party Hotel Management Guest Satisfaction Benchmark
Crestline Hotels & Resorts Ranks Highest in Guest Satisfaction among Large Third-Party Hotel Management Companies
Other Articles
U.S. International Air Cargo Rose Slightly in July 2020 from July 2019 (Preliminary)
U.S. and foreign airlines carried 0.4% more cargo by weight between the U.S. and foreign points in July 2020 than in July 2019, including a 19% rise in cargo between the U.S. and Asia, according to data filed with the Bureau of Transportation Statistics (BTS) by large air carriers. July’s 0.4% increase followed year-over-year decreases in March (down 17%), April (down 16%), May (down 14%) and June (down 10%).
Annual Rise in U.S. Airlines July Cargo (13%) Largest Increase in a Decade
U.S. airlines carried almost 13% more cargo by weight in July 2020 (preliminary) than in July 2019, the largest annual increase since 2010. The rise was fueled by a gain of almost 16% in domestic cargo while the 4.5% rise in international cargo was the first annual gain since March 2019, according to data filed with the Bureau of Transportation Statistics (BTS) by 15 of the leading cargo airlines.
Shift4 Payments: U.S. Merchant Transaction Volume Finds Momentum Throughout Summer
26 states show volume increases of 20% or greater in August when compared to June
HVS Report – Federal Per Diem: Fiscal 2020/21 & Historical Trends – By Chelsey Leffet
This publication provides an overview of upcoming, current, and historical trends in the federal lodging per diem, with a focus on the per-diem rates for the top hotel lodging markets, as defined by STR.
Italy, Russia and France Lead Travel & Entertainment Spending Recovery in G20 Countries
New Report Spotlights the Rise of Boutique Hotels, the Return of the Road Trip and Other Emerging Trends
July Global Air Cargo Demand Stable, Capacity Remains Constrained
The International Air Transport Association (IATA) released data for global air freight markets in July showing air cargo demand is stable but at lower levels than 2019. While there is some month-to-month improvement, it is at a slower pace than some of the traditional leading indicators would suggest. This is due to the capacity constraint from the loss of available belly cargo space as passenger aircraft remain parked.
Philadelphia Short-term Rental Properties Reported Occupancy of 46.9% in July
Philadelphia’s short-term rental occupancy for July came in slightly lower than the 47.9% recorded by hotels in the market.
HVS – A Deep Dive into Wellness Hospitality – By Mia A. Mackman , Stacey Zhu , Daniel J Voellm
Over the past few decades, environmental and social factors, such as modernized living, have been driving the growth of wellness. While hotels are finding different ways to engage in this trend by incorporating wellness-related elements into the guest’s journey, destination spas are taking wellness to the next level with their unique offerings. This article takes a deep dive into wellness-hospitality development and discusses its distinguishing characteristics and key success factors.
U.S. Air Cargo Down 5% Between the U.S. and Foreign Points, June 2020
U.S. and foreign airlines carried 5% less cargo by weight between the U.S. and foreign points in June 2020 than in June 2019, despite a rise of almost 11% in cargo between the U.S. and Asia, according to data filed with the Bureau of Transportation Statistics (BTS) by large air carriers. June’s decline was smaller than year-over-year decreases in March (down 17%), April (down 16%) and May (down 14%).