New Research Identifies Disconnects in Travel Program Goals, Policy and Traveler Behavior

Nearly 70 percent of travel buyers say that enforcing policy compliance is among the most challenging aspects of their job, according to new research out today from the Global Business Travel Association (GBTA) in partnership with RoomIt by CWT. While travelers may book out-of-policy for preferred properties or amenities, there is also a large gap in traveler knowledge of company policy.

Dual-Branded Hotels – Beware Expectations of Significant Operating Efficiencies – By Robert Mandelbaum and Gary McDade

For the past four years the opening of dual-branded properties has been very popular among hotel developers. The perceived benefits of building a property with two or more brands are many, including – Efficiencies in the construction of the facility (ex. one laundry room for two hotels) – Efficiencies in the operation of the hotels (ex. shared staffing) etc.